Manager, Recruitment

About The Institute For Nonprofit Practice

The Institute for Nonprofit Practice (INP) works to ensure that the nation’s most promising nonprofit, public sector, and social impact leaders have the skills, knowledge, networks, and confidence to effectively lead, advance justice, and build a more equitable future for all. INP offers a suite of resources and programming, including equity-focused management and leadership development, community convenings, network building, and robust alumni programming, all designed to build upon the knowledge, financial, and social capital of leaders at all stages in their careers.

An intentional and wide-reaching focus on diversity, equity, inclusion, and belonging is core to INP’s mission and part of every aspect of the organization’s work. At present, 70% of INP faculty, staff, and participants identify as BIPOC (Black, Indigenous, People of Color).

Behind INP’s award-winning programming to develop leaders and advance their organizational missions is an organizational culture that is thoughtful and attentive to its staff and faculty. A strong sense of community and values are key aspects of what make working at INP unique.

After nearly 15 years of success in the Northeast, INP has expanded to further meet the need and demand for equity-focused capacity building and leadership development across the country. With sites in the Northeast, Midwest, and West Coast, INP now serves over 6,500 social impact leaders from over 1,000 distinct organizations annually.

For more information on the Institute for Nonprofit Practice, visit www.nonprofitpractice.org.

Position Summary

Under the direction of the Vice President, Recruitment – the Manager, Recruitment will be a critical member of the Recruitment team at the Institute for Nonprofit Practice, managing much of the operations for the team, as well as stewarding individuals through the application process. The Manager, Recruitment will be responsible for maintaining, and in some cases building, the systems and tools that the Recruitment team needs to meet its targets. The ideal candidate will be adept at navigating the CRM system, Salesforce, and interpreting data using that system, and will manage up, down, and across to ensure that other team members are using systems and tools as expected.

The Manager, Recruitment will also have exceptional relationship-building skills, and will be a first point of contact to many applicants, following up on a consistent and timely basis and providing great customer service to social sector leaders at all points in their careers. A successful profile for this role includes being highly organized, relational, and bringing a commitment to diversity, equity, inclusion, and belonging to all of the work.

Essential Functions

Individual Leads Stewardship

  • Strong stakeholder engagement with an eye towards responsiveness and high-quality customer service
  • Manage and coordinate logistics of communication throughout the student application and selection process (i.e. notifying applicants of next steps, following up with warm and cold leads, etc.), with an emphasis on timely follow up
  • Address prospect questions and concerns related to INP programs with a high degree of confidence, professionalism, and precision
  • Build and cultivate relationships with prospective students through personal, differentiated outreach, and one-on-one and small group engagements in order to build interest in INP programs
  • Steward all leads and applicants from initial interest through to their interview, including 1:1 conversations and communication with social sector leaders at all stages of their careers
  • Lead information sessions to provide prospective students with the information and welcome needed to increase their interest in INP programs
  • Represent INP at community events that align with recruitment goals, as needed

Recruitment Operations Management

  • Manage and execute, at the direction of the Vice President, Recruitment and in close collaboration with the Marketing team, a national general outreach strategy, including building content for and posting on regional and national newsletters and on social media
  • Update and maintain tools and collateral related to all stages of the recruitment process, including but not limited to: initial outreach, info sessions, interviews, admissions decisions, and fellowship decisions
  • Maintain, and in some cases create, outreach collateral and email templates for others on the INP team, and our partners, to use in recruitment efforts
  • Manage the process to schedule all info sessions, group interviews, and individual interviews for all INP programs, using strong systems management and communication with applicants and team members
  • Participate in a number of group and individual student applicant interviews
  • Work alongside the Program team to create a smooth transition process from prospect to enrolled student
  • Work alongside the Advancement Team to identify and track applicants who are eligible for fellowships

Systems Management

  • Manage the national pipeline of leads and applicants for all INP programs, including keeping Salesforce records updated, feeding leads into Salesforce, and sending batch communications to leads at different stages of the process in order to move applicants along in the process and meet targets around conversion rates
  • With support from the Vice President, Recruitment, use real-time data to report on progress towards goals and provide an ongoing assessment of recruitment activities (i.e. conversion of prospects)
  • Manage, in collaboration with the IT department, the set-up and maintenance of all tech systems (including Salesforce and Form Assembly) related to recruitment, such as campaigns, reports, and the application
  • Responsible for data quality and integrity related to recruitment leads, applicants and campaigns in Salesforce; manage up and across to other team members to ensure data is high quality
  • Serve as the recruitment team’s Salesforce “superuser” and main troubleshooter; adeptly navigate Salesforce to build and run reports, providing the team with access to key data in a timely way

SKILLS and QUALIFICATIONS

  • Authentic passion for INP’s mission and desire to foster practices incorporating diversity, equity, inclusion, and belonging
  • At least 4+ years of significant and progressive recruitment experience managing and executing a recruitment strategy; experience with national recruitment strategies a plus
  • Established successful track record of meeting or exceeding recruitment targets through strong systems and leads management
  • Skilled in interacting with and building relationships with leaders at all stages of their careers, including very senior leaders and executives
  • Strong proficiency with using Salesforce or a similar CRM system
  • Comfort with ambiguity and change; desire to work in a fast-paced, entrepreneurial, highly collaborative environment with the ability to “get things done”

* The above is intended to describe the general content and requirements of work being performed by people assigned to this classification. It is not intended to be an exhaustive statement of all duties, responsibilities, or skills required of personnel so classified.

Compensation and Benefits

INP offers a competitive salary for all staff positions. The exact salary that will be offered to the Manager, Recruitment will be determined based on a consideration of the successful candidate’s skills, experience, and geography and aligned with INP’s compensation policies. Salary Range: $65,000-$75,000

The Institute for Nonprofit Practice offers an attractive benefits package including health, dental, and vision coverage and a retirement savings 401(k) plan. In addition, and at present, we offer 15 days of paid vacation for new team members, ten paid holidays, a winter holiday break for all staff, professional development opportunities, and more.

The Institute for Nonprofit Practice is a Compact Signer for the 100% Talent Compact, which is administered by the Boston Women’s Workforce Council, a unique public-private partnership between the Boston Mayor’s Office and Greater Boston employers dedicated to eliminating the gender and racial wealth gap. We are proud to be part of this first-in-the-nation approach to reaching pay equity for women and people of color across our region.

LOCATION

This position is fully remote and can work from anywhere in the United States. Some travel required to meet with partners in different communities (10%).

Making the decision to apply

Our hiring process aims to open this opportunity to the most diverse group of applicants possible while also increasing transparency to candidates and mitigating bias in the decision-making process.

We will review and respond to all applications received. While subject to change, candidates elected to advance throughout the process can expect to progress through a process that includes initial conversations with Positively Partners, an interview with the Vice President of National Expansion, and for finalists, an interview day with staff; expected start is January 2023.

To apply to this position, please prepare a resume and compelling cover letter and submit them through our application portal. For confidential inquiries or for assistance in completing the application, please contact search@positivelypartners.org.

The Institute for Nonprofit Practice is an equal opportunity employer fully committed to creating an environment and team dedicated to the principles and practices of diversity, equity, inclusion, and belonging.

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