Manager, Alumni Engagement

About The Institute For Nonprofit Practice

The Institute for Nonprofit Practice (INP) works to ensure that the nation’s most promising nonprofit, public sector, and social impact leaders have the skills, knowledge, networks, and confidence to effectively lead, advance justice, and build a more equitable future for all. INP offers a suite of resources and programming, including equity-focused management and leadership development, community convenings, network building, and robust alumni programming, all designed to build upon the knowledge, financial, and social capital of leaders at all stages in their careers.

An intentional and wide-reaching focus on diversity, equity, inclusion, and belonging is core to INP’s mission and part of every aspect of the organization’s work. At present, 70% of INP faculty, staff, and participants identify as BIPOC (Black, Indigenous, People of Color).

Behind INP’s award-winning programming to develop leaders and advance their organizational missions is an organizational culture that is thoughtful and attentive to its staff and faculty. A strong sense of community and values are key aspects of what makes working at INP unique.

After nearly 15 years of success in the Northeast, INP has expanded to further meet the need and demand for equity-focused capacity building and leadership development across the country. With sites in the Northeast, Midwest, and West Coast, INP now serves over 6,500 social impact leaders from over 1,000 distinct organizations annually.

For more information on the Institute for Nonprofit Practice, visit www.nonprofitpractice.org.

Position Summary

Under the direction of the Vice President, Alumni Engagement, the Manager, Alumni Engagement will be a critical member of the Alumni Engagement function at the Institute for Nonprofit Practice, whose work will drive efforts to improve the quality, effectiveness, and success of alumni partnerships and programming. The Manager, Alumni Engagement will focus on strengthening systems and supporting critical projects involving internal and external stakeholders. They will build and maintain strong relationships and serve as a visible ambassador, connector, and relationship-builder with diverse stakeholders. The person in this role will have excellent project management skills, a willingness to take initiative and bring a deep commitment to diversity, equity, inclusion, and belonging to everything they do.

Essential Functions

Alumni Support

  • Serves as a point of contact for alumni, including being available to answer questions and cultivate interest in alumni events and programming
  • Approaches all stakeholder engagement with an eye toward responsiveness and high-quality customer service

Special Event Management

  • Manages logistics for large-scale meetings and events: send invites, confirm logistics, arrange travel and manage event planning tasks as directed by the VP of Alumni Engagement. Assists with document prep, compile notes and minutes for debriefs after events
  • Develops, coordinates, plans, and executes local and regional alumni events
  • Supports planning and execution of INP’s Leadership Learning Series (LLS), a series of carefully planned virtual workshops and webinars, led by experts and national thought leaders
  • At the direction of the VP of Alumni Engagement, provides technology support for special events
  • Assists with scheduling prep meetings, communicating with speakers,preparing internal agendas and run of show outlines
  • Provides event preparation and research and compiles reports and updates as needed

Alumni Communications

  • Collaborates with the INP Communications team to coordinate and execute tailored alumni focused communications such as emails, newsletters, website content, social media posts, alumni portal content, etc.
  • Promotes alumni resources and benefits to alumni through relationship building, communications, social media and outreach
  • Develops methods and strategies to compile, track, share and highlight the stories, successes and experiences of alumni

Program Management

  • In collaboration with the VP of Alumni Engagement, provides project management support for alumni programming and initiatives
  • Develops, coordinates, and evaluates programs and projects to promote alumni relations and programs designed to connect with alumni
  • Manages alumni mentorship program, including mentor recruitment, mentor and mentee communication, survey administration and ongoing communication

Data Collection Management

  • Administers alumni surveys, driving toward ambitious response rate goals
  • Tracks survey responses to support recommendations for adjustments and improvements in programming
  • Collects and reports results and performance metrics for Alumni events and activities

Technology Management

  • Manages registrations, content and communications for an online alumni portal and other technology platforms (i.e. LinkedIn), in collaboration with the INP Communications team
  • Maintains current and accurate data for alumni in INP’s data management systems, e.g., SalesForce, including reaching out to alumni for updated information

Additional Responsibilities

  • All other duties as assigned by the VP, Alumni Engagement
  • Provides support to the broader INP team and adapts as needed to achieve the organization’s mission.

 

Skills and Qualifications

  • Authentic passion for INP’s mission and desire to foster practices incorporating diversity, equity, inclusion, and belonging. A demonstrated commitment to talent development, social justice, and racial and gender equity is required.
  • Seven plus years of progressively increasing levels of experience as a staff member of a nonprofit organization.
  • Superior experience in program management, partnership management, leadership development or alumni relations is a plus.
  • Strong organizational and time management skills with excellent attention to detail and demonstrated ability to manage multiple competing priorities simultaneously.
  • Demonstrated success building effective and successful working relationships with diverse internal and external stakeholders.
  • Experience navigating complex organizational systems, structures, and dynamics with a track record of effectiveness in collaborative planning and organizing teams, projects, events, and meetings.
  • Ability to work independently with minimal supervision and in a collaborative team.
  • Stellar verbal and written communication and facilitation skills and strong analytical and critical thinking skills.
  • Comfort with ambiguity and change; desire to work in a fast-paced and highly collaborative environment with the ability to “get things done.”

* The above is intended to describe the general content and requirements of work being performed by people assigned to this classification. It is not intended to be an exhaustive statement of all duties, responsibilities, or skills required of personnel so classified.

Compensation and Benefits

INP offers a competitive salary for all staff positions. The exact salary that will be offered to the Manager, Alumni Engagement will be determined based on a consideration of the successful candidate’s skills, experience, and geography and aligned with INP’s compensation policies. Salary Range: $65,000-$75,000

The Institute for Nonprofit Practice offers an attractive benefits package including health, dental, and vision coverage, and a retirement savings 401(k) plan. In addition, and at present, we offer 15 days of paid vacation for new team members, ten paid holidays, a winter holiday break for all staff, professional development opportunities, and more.

The Institute for Nonprofit Practice is a Compact Signer for the 100% Talent Compact, which is administered by the Boston Women’s Workforce Council, a unique public-private partnership between the Boston Mayor’s Office and Greater Boston employers dedicated to eliminating the gender and racial wealth gap. We are proud to be part of this first-in-the-nation approach to reaching pay equity for women and people of color across our region.

Location

This position is fully remote and can work from anywhere in the United States. Some travel required to meet with partners and alumni in different communities (15-20%).

Making the decision to apply

Our hiring process aims to open this opportunity to the most diverse group of applicants possible while also increasing transparency to candidates and mitigating bias in the decision-making process.

We will review and respond to all applications received. While subject to change, candidates elected to advance throughout the process can expect to progress through a process that includes initial conversations with Positively Partners, an interview with the VP of Alumni Engagement, and for finalists, an interview day with staff. Expected start is early 2023.

To apply to this position, please prepare a resume and compelling cover letter and submit them through our application portal. For confidential inquiries or for assistance in completing the application, please contact search@positivelypartners.org.

The Institute for Nonprofit Practice is an equal opportunity employer fully committed to creating an environment and team dedicated to the principles and practices of diversity, equity, inclusion, and belonging.

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