Staff

Yolanda Coentro

President & Chief Executive Officer, Institute for Nonprofit Practice

Yolanda is the President and CEO of the Institute for Nonprofit Practice. The Institute seeks to equip, connect and diversify the nonprofit sector’s managers and leaders. Yolanda is leading the development and implementation plan to scale the organization nationally. Yolanda was selected as a 2017 Social Innovation Forum ‘Social Innovator,’ and was recently featured in the Chronicle of Philanthropy as one of 15 People Changing the Nonprofit World.

Prior to the Institute, Yolanda was the Chief Operating Officer at Horizons for Homeless Children where she oversaw all center-based programs, as well as national and local training efforts focused on early childhood education and care for homeless children. She also served as the Vice President for Programs at YWCA in Boston, which focused on programs aimed toward eliminating educational and health disparities in the Greater Boston community.

Yolanda began her career in nonprofit management leading Cutting EJ, a Somerville-based economic justice and anti-racism organization. Additionally, Yolanda worked at The Home for Little Wanderers as the Director of the Safe At Home Program where she oversaw a rapid and successful expansion, building the operating budget from $1 million to $5 million, quadrupled the staff and established a competitive internship program.

Yolanda led efforts to develop a plan for building a pipeline of trained and diverse community mental health workers for the Massachusetts Children’s Behavioral Health Initiative (CBHI). She chaired the Health Disparities Committee for the CBHI Advisory Council, is an Overseer at the Boston Children’s Museum and has served on the board of Silver Lining Mentoring.  Yolanda currently serves on the Public Policy Committee of Independent Sector.

As a Diversity and Organizational Development practitioner, Yolanda consults with various nonprofits and state agencies with a focus on diversity and inclusion, leadership development and organizational culture change.  Yolanda is a graduate of Boston College and has her Master’s in Social Work.


Aviva Argote

Faculty Director & Vice President, Institute for Nonprofit Practice

Aviva is the Faculty Director for the Institute for Nonprofit Practice, where she brings her experience facilitating dialog, creating generative workplace culture and weaving relationships among diverse stakeholders. Prior to joining INP, Aviva directed Harvard University’s Hauser Center for Nonprofit Organizations where she managed global civil society research teams, and taught courses on strategic financial management, collaborative team design, and fundraising.

Aviva’s expertise centers on inspiring professional and personal resilience, modeling authentic leadership, and developing cross-cultural competency. Aviva’s prior professional experience includes work with the RAND Corporation, Los Angeles County, and Coro leadership centers. Her experience as an independent consultant focuses on social sector leadership curriculum design and delivery and enhancing nonprofit board strategies. Recent projects include:

  • Oak Foundation, designing and teaching custom-made case studies to enhance the policy impact of the Foundation’s grants.
  • FUSE Corps, year-round training curriculum to support senior corporate executives in assuming Fellowship positions in local government agencies.
  • Harvard University’s executive education Women Entrepreneurs in the Middle East and North Africa, design curriculum and serve as member of inaugural coaching team.

Aviva grew up in New York City making sense of her surroundings through the lens of her bilingual and bicultural family.  She holds an MPA from the Harvard Kennedy School and a BA from Pomona College.

 


Nate Bae Kupel

Associate Director, New England, Institute for Nonprofit Practice

Nate Bae Kupel has spent the majority of his career working to advance the needs of communities and non-profit organizations with missions to empower disenfranchised populations. Prior to the Institute for Nonprofit Practice, Nate worked for a healthcare-based marketing and communications firm called Crescendo Consulting Group where he developed digital marketing and innovative digital behavior change programs for healthcare organizations to improve the quality and access of services to at risk populations.

Before joining Crescendo, Nate was the Associate Director of the Academy for Transformation at YouthBuild USA, an international youth leadership and workforce development organization. In his role, he developed trainings, webinars and other technical assistance engagements for Department of Labor funded grantee organizations across the country.

Nate has also worked in the Asian American Community which includes community based research at the Institute for Asian American Studies at UMass Boston, anti-racism training experience with the Asian American Resource Workshop, and several terms as President of the Board of Directors for Boston Korean Adoptees, Inc. He was also a participant of Asian Pacific Islander Movement’s Activist Training Institute. Nate holds a Master of Social Work from Simmons College, a BA in Sociology and a Certificate in Asian American Studies from the University of Massachusetts, Amherst.


Joelle Chamberland

Operations Manager, Institute for Nonprofit Practice

Joelle Chamberland is the  Operations Manager for the Institute for Nonprofit Practice (INP) where she brings a love for systems-building and data. Before joining INP, Joelle worked in the for-profit sector at Sonian, an email-archiving start-up and in academia at Northeastern University in the D’Amore-McKim School of Business. In 2010 Joelle’s passion for the nonprofit sector flourished as she had the opportunity to travel with Up with People, an international nonprofit performance tour to dance professionally. It is also during this time that Joelle developed her passion for volunteerism and travel having visited over 40 cities and eight countries. Joelle’s hobbies include boulder rock climbing, vegan cooking, and traveling. Joelle earned a Bachelors of Arts in Sociology from Oregon State University where she studied Environmental Resources. 
 


Claudia Frazer

Development Coordinator, Institute for Nonprofit Practice

Claudia joined INP in early 2018 with nonprofit experience in development, events, and program execution.  Before joining the team, Claudia worked at Community Harvest Project and Garden State Urban Farms, agricultural organizations working to increase food security and improve urban food systems. Through her development work, Claudia gained interest in resource distribution throughout the nonprofit sector and and saw the need for leadership development, diversity, and cultural changes within many organizations.

Claudia holds a B.A. in Political Science from Clark University, with concentrations in Ethics in Public Policy and Philosophy.


Audrey Gillis

Development Director, Institute for Nonprofit Practice

A Massachusetts native, Audrey Gillis graduated from Skidmore College with a BA in Spanish and Women’s Studies and spent those years serving as a Big Sister, playing ice hockey, studying abroad in Madrid, and kindling her passion for social justice. After graduating, she began volunteering full time at Rosie’s Place, a sanctuary for poor and homeless women, teaching classes in English as a foreign language. She soon was brought on as an intern, became certified to teach EFL, and was later hired as the first Teacher Coordinator of the Women’s Education Center. In her role, Audrey oversaw 100 volunteer teachers annually, and over four years, she helped to double the size of the program. 

An interest in nonprofit leadership led her to explore a career in fundraising. She began as a major gifts officer at Italian Home for Children, and in 2015 she was hired as the first Development Director at the Institute for Nonprofit Practice (INP). Audrey is an INP alum, having graduated in 2016. Audrey has performed stand-up comedy, has lifted 250 pounds, and has been featured in the Boston Globe’s “Dinner with Cupid.”


Patrick Kirby

Chief Growth Officer & Executive Vice President, Institute for Nonprofit Practice

Pat has over two decades of management and leadership experience spanning the corporate, public and nonprofit sectors.  As the Institute’s Executive Vice President and Chief Growth Officer, he oversees the program operations for our Boston, Lowell, Hyannis and Providence sites while building out the strategy and team to expand to new markets and deepen impact through new program offerings.  He is an alumnus of the Institute and has served on faculty as a Senior Fellow for the past two years.    

Pat recently departed Citizen Schools after ten years of service where he started as Massachusetts Executive Director and ended as their Vice President of the National Network.  As Executive Director, Pat doubled the budget of the flagship Massachusetts region to $5.4M while building an exemplary management culture resulting in a consistently high 98th percentile satisfaction ranking in Gallup’s national nonprofit employee engagement survey.  Pat’s experience leading Citizen Schools’ national network – 6 regions collectively raising over $20 million per year – will help the Institute for Nonprofit Practice to expand its impact and scale over the coming years. 

Pat started his career as a high school teacher after graduating from McGill University in Montreal, Canada, where he grew up.  After immigrating to the U.S., Pat joined City Year and held a range of leadership roles in their Boston and National offices.  He spent five years scaling the Timberland Company’s employee volunteer program across 23 countries of operation as part of the company's highly regarded Corporate Social Responsibility department.  His efforts doubling employee engagement to 90% of the global workforce helped Timberland win the 2006 Points of Light Foundation’s Excellence in Workplace Volunteering national honor.   

Pat has served on the Board of Advisors at the Orchard Gardens K-8 School, GroundWork USA, Volunteer NH!, and The Brookings Institute’s “Building Bridges Task Force on International Volunteering and Service.” He currently serves on the National Board of Trustees for SCS Noonan Scholars.