Yolanda Coentro

President & Chief Executive Officer, Institute for Nonprofit Practice

Yolanda is the President and CEO of the Institute for Nonprofit Practice. The Institute seeks to equip, connect and diversify the nonprofit sector’s managers and leaders. In her role, Yolanda is leading the development and implementation of a plan to scale the organization nationally. Prior to the Institute, Yolanda was the Chief Operating Officer at Horizons for Homeless Children where she oversaw all center-based programs, as well as national and local training efforts focused on early childhood education and care for homeless children. She also served as the Vice President for Programs at YWCA in Boston which focused on programs aimed toward eliminating educational and health disparities in the Greater Boston community.

Yolanda began her career in nonprofit management leading Cutting EJ, a Somerville-based economic justice and anti-racism organization. Additionally, Yolanda worked at The Home for Little Wanderers as the Director of the Safe At Home Program where she oversaw a rapid and successful expansion, growing the operating budget from 1 million to 5 million, quadrupling the staff size and establishing a competitive internship program modeled after those in Boston area’s teaching hospitals. 

Yolanda has led efforts to develop a plan for building a pipeline of trained and diverse community mental health workers for the Massachusetts Children’s Behavioral Health Initiative (CBHI). She chaired the Health Disparities Committee for the CBHI Advisory Council and served on the board of Silver Lining Mentoring. She is also an advisor for the Harvard-Kent Leadership and Scholarship Fund.  

As a Diversity and Organizational Development practitioner, Yolanda consults with various nonprofits and state agencies with a focus on diversity and inclusion, leadership development and organizational culture change.   

Yolanda is a graduate of Boston College and has her Master’s in Social Work. 

Aviva Argote

Faculty Director & Vice President, Institute for Nonprofit Practice

As Faculty Director for the Institute for Nonprofit Practice, Aviva brings her experience facilitating dialog, creating generative workplace culture and weaving relationships among diverse stakeholders. Before joining INP, she directed Harvard University’s Hauser Center for Nonprofit Organizations where she managed global civil society research teams, and taught courses on strategic financial management, collaborative team design, and fundraising. She holds an MPA from the Harvard Kennedy School and a BA from Pomona College.

Aviva’s passions center on inspiring professional and personal resilience, modeling authentic leadership, and developing cross-cultural competency. Her experience as an independent consultant focuses on social sector leadership curriculum design and delivery, and enhancing nonprofit board strategies. Recent consulting projects have included work with the following institutions:

  • Colleges of the Fenway
  • Coro Foundation National Board of Governors
  • FUSE Corps - Fellowship training curriculum design
  • Harvard Kennedy School Executive Education
  • Exponential Fundraising; Women Entrepreneurs in the Middle East
  • Harvard School of Public Health
  • Improv Boston
  • Mentor: The National Mentoring Project
  • Miami University
  • Oak Foundation
  • Oxford Policy Management
  • The Food Project
  • Vermont Wilderness School
  • Wild Earth

Nate Bae Kupel

Associate Director, New England, Institute for Nonprofit Practice

Nate Bae Kupel has spent the majority of his career working to advance the needs of communities and non-profit organizations with missions to empower disenfranchised populations. Prior to the Institute for Nonprofit Practice, Nate worked for a healthcare-based marketing and communications firm called Crescendo Consulting Group where he developed digital marketing and innovative digital behavior change programs for healthcare organizations to improve the quality and access of services to at risk populations.

Before joining Crescendo, Nate was the Associate Director of the Academy for Transformation at YouthBuild USA, an international youth leadership and workforce development organization. In his role, he developed trainings, webinars and other technical assistance engagements for Department of Labor funded grantee organizations across the country.

Nate has also worked in the Asian American Community which includes community based research at the Institute for Asian American Studies at UMass Boston, anti-racism training experience with the Asian American Resource Workshop, and several terms as President of the Board of Directors for Boston Korean Adoptees, Inc. He was also a participant of Asian Pacific Islander Movement’s Activist Training Institute. Nate holds a Master of Social Work from Simmons College, a BA in Sociology and a Certificate in Asian American Studies from the University of Massachusetts, Amherst.

Jenn Bender

Chief Operating Officer & Vice President, Institute for Nonprofit Practice

Jenn Bender is the Chief Operating Officer for the Institute for Nonprofit Practice. Prior to joining the Institute, Jenn served as CEO of New Sector Alliance, a national nonprofit organization that builds the social sector talent pipeline through fellowship programs for early career professionals. She led New Sector as it built scalable infrastructure, doubled in size, and developed its theory of change and core curriculum. Her experiences as a trainer and mentor of New Sector Fellows have strengthened her drive to continue to focus on the field of leadership development.

Before joining New Sector (first as Managing Director), Jenn served as Executive Director of The Bridge Center, a therapeutic recreation organization supporting children and youth with developmental disabilities, where she focused strategic growth. Prior to her work there, she was Program Director of Aspire MGH, which supports children, teens, and adults with autism spectrum disorder in their social development.

Jenn earned her MBA from Babson College, Ed.M. from Harvard University Graduate School of Education, and A.B from Cornell University.

Joelle Chamberland

Operations Manager, Institute for Nonprofit Practice

Joelle Chamberland is the  Operations Manager for the Institute for Nonprofit Practice (INP) where she brings a love for systems-building and data. Before joining INP, Joelle worked in the for-profit sector at Sonian, an email-archiving start-up and in academia at Northeastern University in the D’Amore-McKim School of Business. In 2010 Joelle’s passion for the nonprofit sector flourished as she had the opportunity to travel with Up with People, an international nonprofit performance tour to dance professionally. It is also during this time that Joelle developed her passion for volunteerism and travel having visited over 40 cities and eight countries. Joelle’s hobbies include boulder rock climbing, vegan cooking, and traveling. Joelle earned a Bachelors of Arts in Sociology from Oregon State University where she studied Environmental Resources. 

Claudia Frazer

Development Coordinator, Institute for Nonprofit Practice

Claudia joined INP in early 2018 with nonprofit experience in development, events, and program execution.  Before joining the team, Claudia worked at Community Harvest Project and Garden State Urban Farms, agricultural organizations working to increase food security and improve urban food systems. Through her development work, Claudia gained interest in resource distribution throughout the nonprofit sector and and saw the need for leadership development, diversity, and cultural changes within many organizations.

Claudia holds a B.A. in Political Science from Clark University, with concentrations in Ethics in Public Policy and Philosophy.

Audrey Gillis

Development Director, Institute for Nonprofit Practice

A Massachusetts native, Audrey Gillis graduated from Skidmore College with a BA in Spanish and Women’s Studies and spent those years serving as a Big Sister, playing ice hockey, studying abroad in Madrid, and kindling her passion for social justice. After graduating, she began volunteering full time at Rosie’s Place, a sanctuary for poor and homeless women, teaching classes in English as a foreign language. She soon was brought on as an intern, became certified to teach EFL, and was later hired as the first Teacher Coordinator of the Women’s Education Center. In her role, Audrey oversaw 100 volunteer teachers annually, and over four years, she helped to double the size of the program. 

An interest in nonprofit leadership led her to explore a career in fundraising. She began as a major gifts officer at Italian Home for Children, and in 2015 she was hired as the first Development Director at the Institute for Nonprofit Practice (INP). Audrey is an INP alum, having graduated in 2016. Audrey has performed stand-up comedy, has lifted 250 pounds, and has been featured in the Boston Globe’s “Dinner with Cupid.”

Patrick Kirby

Chief Growth Officer & Executive Vice President, Institute for Nonprofit Practice

Patrick Kirby has over two decades of management experience spanning the corporate, public and nonprofit sectors. He recently departed Citizen Schools after ten years of service as their Vice President of the National Network. After graduating from McGill University in Montreal, Canada, Patrick taught high school before progressing through a range of leadership roles at City Year.  He then spent five years scaling the Timberland Company’s employee volunteer program across 23 countries of operation as part of the company's highly regarded Corporate Social Responsibility department.  Patrick has previously served on the Board of Advisors at the Orchard Gardens K-8 School (Roxbury, MA), GroundWork USA, Volunteer NH!, and The Brookings Institute’s “Building Bridges Task Force on International Volunteering and Service.” He currently serves on the National Board of Trustees for SCS Noonan Scholars and coaches youth soccer.  He is an alum of The Institute of Nonprofit Practice and has coached executives at INP for the past two years as a Senior Fellow.  


Jessica Sanon

Program Coordinator, Institute for Nonprofit Practice

Jessica Sanon holds a Bachelors of Science in Mathematics & Statistics and Economics from the University of Massachusetts Amherst.  During her time at UMass, Jessica worked as an Assistant Manager of Operations for the Student Activities and Involvement center where she implemented and managed student projects, events and financial accounts. During her summers, she interned in various departments at Comcast Cable in the Greater Boston Region. After graduating from UMass, she participated in the Commonwealth Corps program and completed over 1,500 hours of service work as an Assistant Advisor to the Upward Bound Program at Northfield Mount Hermon. In addition to leading enrichment courses on SAT prep and college counseling to Upward Bound students, Jessica played a vital role in fundraising development for the organization.

Jessica recently graduated from the Heller school MBA program in Nonprofit management where she found an interest in social entrepreneurship and impact management. She has experience and knowledge of the business industry, client management, budgeting, and project management. In addition to her mathematical background, Jessica is a Boston native and enjoys writing poetry and creating song lyrics. She is currently enrolled in the Gender, Leadership and Public Policy program at the University of Massachusetts Boston with the hopes of expanding her knowledge in the role public policy plays in the public and private sector.